Pre sales consultation
We provide comprehensive early-stage support from project requirement diagnosis to technical solution design
A multilingual technical team (English/Spanish/French/Russian) provides consultation on the selection of building enclosure materials
± 0.1mm precision digital modeling based on BIM technology, visualizing installation effects
Complete customized product digital sampling within 48 hours, supporting material performance simulation testing
Free international standard compliance assessment (ASTM/EN/GB triple certification benchmark)
Execution during sale
Blockchain logistics tracking system, real-time monitoring of container location and transportation environment (temperature/humidity monitoring)
99.2% on-time delivery rate for cross-border orders, supporting door-to-door visual transportation management
Multi language installation guide manual (including video tutorials), equipped with on-site technical support team
One stop shop for trade compliance: Incoterms ® 2020 Interpretation, Letter of Credit Processing, RCEP Tariff Optimization
After sales support
Long term service system that exceeds industry standards:
◼ 5-year product warranty (3 years for conventional industries), providing continuous verification report on greenhouse gas emissions
◼ 24-hour response mechanism: global service hotline+online customer service, supporting multilingual technical Q&A
◼ Regular follow-up and performance testing: Free annual health check of building enclosure system provided
◼ Green recycling plan: 100% recyclable aluminum foil backboard professionally processed to reduce customer environmental costs
5-year ultra long warranty
24-hour response
Green and environmentally friendly